FAQ's

Frequently Asked Questions (FAQ)

OnlineBazaars

1. What is OnlineBazaars?

OnlineBazaars is an online shopping store offering a wide range of products including electronics, home décor, kitchen utilities, personal care, men’s essentials, shoes, and more — all at affordable prices.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery on all orders for your convenience.

3. Do you offer free shipping?

Yes, we provide Free Shipping on all orders, regardless of order value.

4. How long will delivery take?

Our standard delivery time is 4–10 business days, depending on your location.
You will receive tracking details once your order is shipped.

5. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS.
You can use this to track your shipment anytime.

6. Can I cancel my order?

Orders can be canceled within 6–12 hours of placing them, as long as the order has not already been shipped.
Contact our support team immediately for cancellation requests.

7. What is your return or exchange policy?

We accept returns or replacements for defective, damaged, or wrong items delivered.
You must request a return within 3 days of receiving the product.
Please provide unboxing video or photos as evidence.

8. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Debit/Credit Cards

  • UPI and Wallets (if enabled on Shopify)

9. How do I contact customer support?

You can reach us through our Contact Us page or via email:
📩 [Add your store email here]
Support Hours: Mon–Sat, 10 AM – 6 PM

10. Are the products genuine and quality checked?

Yes, we carefully source our products and conduct quality checks before shipping.
Our goal is to offer reliable and durable products at affordable prices.

11. What if I receive the wrong item?

If you receive the wrong or defective product, contact us immediately with photos/videos.
We will arrange a replacement or refund depending on your preference.

12. Do you offer customer support after purchase?

Of course! We provide full support for all customers before and after their purchase until their issue is resolved.